Frequently Asked Questions
Clear Answers. No Guesswork.
Everything you need to know about EBN-AI, from getting started to membership, privacy, and the next step.
Getting Started
Start Here
What is EBN-AI?
EBN-AI is an AI-powered networking tool built for Empowered Business Networking. It helps you identify the right people to follow up with, understand why they matter, and reach out in a way that feels personal and relevant.
Do I need technical skills to use EBN-AI?
No. EBN-AI is designed for business owners and professionals. The insights and guidance are presented in plain language, with no technical setup required.
What do I get with the free Starter plan?
Starter helps you identify your top aligned Empowered Partner® from the current EBN event, understand why the connection may be valuable, and get guidance on how to follow up.
Can I upgrade later?
Yes. You can upgrade from Starter to Pro at any time. If you need a different path, contact us and we will talk through your options.
Membership & Plans
Making the Right Choice
What does Pro include?
Pro includes unlimited partner and client identification, access to the full historical EBN database, deeper pattern recognition, follow-up guidance, speaking and visibility opportunity discovery, bonus AI tools, and the monthly VIP workshop.
What is included as Pro grows?
Roadmap enhancements are included with paid EBN-AI Pro memberships as they are released. These include planned integrations, introduction tools, email automations, custom AI models, partner tracking, and the Ask Stephanie AI assistant.
Do I need an active EBN membership?
Yes, EBN-specific benefits, including Historical List Access, are available only to active paying EBN members. If your EBN membership is not active, those benefits are not available.
Can I get a refund on an annual purchase?
Annual purchases are nonrefundable. You retain full access to the AI tools, content creation, efficiency tools, EP trackers, and Task Tabby for the full term of your license.
Using EBN-AI
How It Shows Up in Your Work
How is EBN-AI different from other AI outreach tools?
Most AI tools focus on automation and volume. EBN-AI focuses on relationship quality by using EBN-specific data, networking archetypes, and clear reasoning behind every recommendation.
Will EBN-AI send messages automatically?
No. EBN-AI never sends messages on your behalf. You stay fully in control of your outreach while using AI for guidance and structure.
Can I use EBN-AI for one event only?
Yes. The free Starter plan is designed to help you get clarity after a single event. Pro is for members who want ongoing connection support.
What is the Monthly CoLab?
Every third Thursday at 11:00 a.m. ET, members and guests join Stephanie and Lorenzo for a practical AI session. See the next CoLab and training library.
Privacy & Support
Your Information and Your Help
Is my data safe?
Yes. Your data is protected and never sold or shared. EBN-AI respects privacy and uses approved EBN data responsibly.
How do I get help signing in?
Use the password reset link on the login screen. If you still need help, email Lorenzo@ebn-ai.com.
Can I request an enhancement?
Yes. Enhancements by request are available for Pro. Send us what would make EBN-AI more useful for you.
Can I get a version of EBN-AI for my own business?
Yes. We build custom AI experiences around your members, customers, process, and goals. Learn about custom AI for your business.
Still Need Help?
Ask a Real Person.
If your question is not here, reach out directly. We will point you in the right direction.
Ready When You Are
Start With Clarity.
Get your first connection brief after your next event. No cost, no commitment, and no mass outreach.